Shipping & Delivery Policy
Effective date: August 31, 2018
Product Delivery
Estimated Delivery Information
Estimated Delivery Date/Time will be available during checkout page or order status email within 24 hours.
• We dispatch orders within the same business day
• Tracking ID will be provided via email after order confirmation
• We try hard and make the best of our efforts to deliver your ordered products in excellent condition and in the fastest possible time
• All shipments usually get delivered within 2-3 business days (Except during Natural Calamities, Pandemic) from its shipment date
• Delivery may take longer than usual for non-metro cities
• We don't ship orders on Sunday
• We keep you notified via email or SMS notifications - please keep checking your email
Pre-order Products
We don't take any token amount for pre-order products. You have to pay the full price of the product. Once it's released, we will deliver according to your selected delivery options.
Digital Products & Services
Service Delivery Timeline
Delivery of services will be confirmed to your registered email ID within 0-24 hours.
Return/Refund/Cancellation Policy
Important Notice
Any prepaid Game/Gift Card redeemed post-delivery will not be applicable for return/refund under any circumstance.
• Once your order is delivered, there are absolutely no return/refunds
• The delivered product (covered under manufacturer warranty) is guaranteed to be exactly as described and in working condition
Exception Policy
If your delivered product is not as described or not in working condition, email us at mcubegamesindia@gmail.com within 24 hours of delivery.
• In case your delivered product is not as described or not in working condition, a full refund will be issued for the full purchase amount only after validating necessary information from the manufacturer
• A reverse pickup will be arranged by us for smooth return process (if applicable)
Contact Us
If you have any questions about this Shipping & Delivery Terms & Conditions, please contact us:
- By email: mcubegamesindia@gmail.com
- Phone: 022 4924 5872
- By visiting this page on our website: https://mcubegames.in/contact
- Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST

Contact us
Address: Shop no.3, Grover Mansion, 91 Mint Road, Ballard Estate, Fort, Mumbai - 400001
Phone: 022 4924 5872
Email:
letsplay@mcubegames.in
mcubegamesindia@gmail.com
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