Cancellation & Refund Policy
Effective date: August 31, 2018
Cancellation and Refund Policy for Physical Product/Codes
Refund Eligibility
Company provides refund only in case of faulty and damaged condition, after investigation.
For PC games, kindly be aware of the high systems requirements before making of its purchase as there are no refunds or returns possible for PC games.
Refund will be processed for the cancelled order only through the same mode of payment i.e. payment to same account which you used during the transaction.
Refund Processing Time
Credit Card/Debit Card Payments
Refund processing time as per bank's standard time frame which is approximately 8-10 business days.
COD/Cheque/DD Payments
Refund processing time is 15-20 working days.
Cheque will be made as per Billing Name provided.
Non-Delivered Items
For non-delivered items, refund will be processed only on confirmation that the product was not delivered to you and you choose to take a refund and are not interested in any other product.
Cancellation Charges
Prepaid Orders
On Prepaid order, 10% cancellation charges will be deducted on refund amount.
Terms and Updates
All rights reserved with Mcube Games. To be updated, kindly read the Terms and Conditions from time to time.
Contact Us
If you have any questions about this Cancellation & Refund Policy, please contact us:
- By email: mcubegamesindia@gmail.com
- Phone: 022 4924 5872
- By visiting this page on our website: https://mcubegames.in/contact
Contact us
Address: Shop no.3, Grover Mansion, 91 Mint Road, Ballard Estate, Fort, Mumbai - 400001
Phone: 022 4924 5872
Email:
letsplay@mcubegames.in
mcubegamesindia@gmail.com
Information
Discover our app
© Copyrights 2023 McubeGames - All Rights Reserved